Frequently Asked Questions

• What is TinyTap?
• What is the Learning Plan?
• I Forgot My Password
• I can't access my subscription/Login Issue
• How can I cancel my trial/subscription?

Trial

• How do I cancel my trial via iTunes?
• How do I cancel my trial via Google?
• How do I cancel my trial via TinyTap's website
• Cancellation (signed up on website)

Subscription

• Cancellation - iTunes Subscriber?
• Cancellation - Google Play Subscriber?
• Cancellation - through TinyTap's website
• How do I get a refund for my subscription?

Pricing & Payment

• Why is there a TinyTap Premium version?
• What payment methods do you accept?

Getting Started

• How TinyTap Works
• Setup Your Creator Profile
• Start Creating

Creating Games

• Ask a Question
• Cut a Shape Puzzle
• Talk or Type Activity
• Say Something
• Houdini Images

Become a Seller

• How Do I Sell My Game?
• Where Can I See My Sales?
• What Counts As A “Play”?

Promote Your Games

• Promote your games on social media

Tips & Tricks

Classes & Assignments

• How do I create a class?
• How do I add students to my class?
• How do I assign lessons to my students?
• If my school wants a TinyTap account, what should I do?

Parents

• Is my child the right age for TinyTap?
• How do I share a game?
• How do I play games offline or in airplane mode?
• Is TinyTap's content safe and appropriate for my kids?

About TinyTap

• Where do the games come from?
• Who can see my information?

Technical Issues

• How do I contact support?
• I forgot my password